All You Need To Know About Xbox Live Digital Game Refund
Microsoft affairs to accept a new self-service acquittance arrangement for agenda bold purchases through the Xbox Live storefront, according to those in the Xbox Insiders program. This new arrangement is a lot like what Steam has been alms back 2015 and marks a absolutely customer-friendly beat with the acquittance action on Xbox Live.
This latest amend to the Xbox belvedere is yet addition that's allotment of a host of new appearance Microsoft has been introducing over the aftermost half-year. It looks like this rollout of upgrades may be allotment of the company's affairs to accomplish the Project Scorpio Xbox One brace added ambrosial to those new to the belvedere back it launches this anniversary season.
You can see the nuances of Microsoft's new agenda bold self-service acquittance action below.
Microsoft's new acquittance arrangement works a lot like Steam's does. To admit a refund, you charge arch to Microsoft's annual website and assurance in. Once you've active in, you can baddest "payment & billing" from the top bar and cross to "order history." Once you're on the adjustment history page, you can bang on an app or bold you've purchased and accept to appeal a refund.
To authorize for a refund, you'll accept to accommodated a few belief though. A acquittance has to be requested aural two weeks of an app or bold purchase, and you charge delay until at atomic one day afterwards the absolution date to alpha the acquittance process. You additionally accept to accept acclimated the artefact for beneath than two hours beyond all accounts. Additionally, division passes, add-ons and DLC are not acceptable for a self-service refund.
As declared aloft there are assertive articles awash on the Xbox Live storefront that don't authorize for a self-service refund. For these, you'll accept to acquaintance Xbox chump abutment directly. Microsoft additionally affluence the appropriate to block admission to any user who abuses the self-service acquittance system. So don't anticipate you can audience a bold for an hour and a bisected and again acknowledgment it, or you may end up barred from self-service refunds.
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